Course
Advanced Problem-Solving (APFS01)
$14.99
Foundations of Business
/
Professional Foundational Skills
Advanced Problem-Solving (APFS01)
Being an effective problem-solver is a useful skill in any line of work. Whether it’s a small issue or a complex dilemma, understanding how to solve problems efficiently and effectively gives you an advantage in work and life. But how do you...
Introduction to Coaching (CCH10101A)
$14.99
Leadership Development
Introduction to Coaching (CCH10101A)
When thinking about coaching, you may imagine a gym teacher on the basketball court or a therapist helping someone work through a phobia. Although these roles have “coach” in their title, what they’re actually doing is “managing.”...
Establishing a Coaching Culture (CCH10103A)
$14.99
Leadership Development
/
Coaching Skills
Establishing a Coaching Culture (CCH10103A)
Coaching is a brilliant one-on-one technique that you bake into your relationship with employees to encourage them to learn. It’s not only important for you to coach your staff, but for all staff to understand this skill, because coaching and...
The Art of Listening (for Coaching) (CCH10106A)
$14.99
Leadership Development
/
Coaching Skills
The Art of Listening (for Coaching) (CCH10106A)
If you want to find out how a person feels, or what they think, the best place to start is with a conversation. That’s only the beginning though. If you really want to figure out how they tick, you’ll need to listen and not just hear what...
Giving Effective Feedback (CCH10110A)
$14.99
Leadership Development
/
Coaching Skills
Giving Effective Feedback (CCH10110A)
Many things in life involve feedback, like your school reports for example. The feedback from your teachers gave you a good idea of whether you were doing ok, or if you “must try harder”! Without feedback, it’s difficult to decide if...
The Power of Teamworking (CLB10101A)
$14.99
Foundations of Business
/
Human Resources
The Power of Teamworking (CLB10101A)
While teamwork may not be everyone’s favorite way to get things done, there are many tasks and projects that simply cannot be completed by a single person. Love it or hate it, teamwork is a necessity in the workplace. Even if your job is...
Setting Common Goals (CLB10102A)
$14.99
Foundations of Business
/
Human Resources
Setting Common Goals (CLB10102A)
If you work in a team, it’s likely you’ve felt frustrated at times when everyone seems to be pulling in different directions. Because when this happens, teams become disjointed and unorganized. And with each member believing their way is...
Celebrating Differences and Diversity (CLB10103A)
$14.99
Information Literacy
/
Diversity and Inclusion
Celebrating Differences and Diversity (CLB10103A)
A team that is filled with differing genders, interests, cultures, and abilities has a selection of ideas to consider and more perspectives to help. And the more diverse your workforce, the more tasks will be completed with ease. By the end...
Roles and Responsibilities (CLB10106A)
$14.99
Leadership Development
/
Coaching Skills
Roles and Responsibilities (CLB10106A)
Watching a great movie can be uplifting. But how did it come to be a great movie in the first place? Well, if you watch the end credits, you’ll see how many people worked on it – actors, directors, producers, editors -- the list goes on and...
Communicating Openly (CLB10107A)
$14.99
Customer Service Mastery
Communicating Openly (CLB10107A)
An obvious downside of social media is how much it encourages us to keep scrolling when we should be working. The brilliant upside is that it allows us to share. This includes our opinions, fascinating articles about, say, the dangers of...

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